Kmura Resources: How-To Guides
Step-by-step walkthroughs for every part of Kmura, from your first login through billing, attendance and reports.
Getting Started
The first steps you should take after creating your Kmura account.
Apply To Accept Payments
Submit your information to begin processing student payments through Kmura.
Read guideSet Up Your Settings
Configure your academy settings so Kmura fits the way you run your gym.
Read guideSet Up Your Notifications
Choose which alerts and summaries you and your staff receive from Kmura, by email or SMS.
Read guideSet Up Multiple Locations
Add additional locations if you have more than one gym.
Read guideAI Alerts
Understand and act on Kmura's AI-powered alerts.
Financial Alerts
Stay on top of past due memberships, failed charges, expiring memberships, and disputes awaiting a response.
Read guideLeads Alerts
Detect when leads are growing cold and take action to convert them into paying students.
Read guideStudent Churn Alerts
Detect when students are at risk of cancelling their memberships, and intervene before you lose them.
Read guideEngagement & Milestone Alerts
Stay on top of student milestones to keep your students feeling recognized and validated for their efforts.
Read guidePromotion Alerts
Stay on top of which students are nearing eligibility for their next stripe or belt promotion.
Read guideSchedule Optimization Alerts
Get recommendations on how to better optimize your class schedule for maximal attendance.
Read guideAdministrative Alerts
Miscellaneous administrative trends and issues that Kmura's AI has detected.
Read guideStudents, Parents & Guardians
Add, manage, and link student and guardian profiles.
Billing & Revenue Management
Set up plans, process payments, and track revenue.
Managing Academy Revenue
Track revenue, past due memberships, failed charges, scheduled payments, disputes, and student charge histories from the Financials page.
Read guideSetting Up Base Membership Plans
Establish your base membership plans in your settings, including family plans.
Read guideSetting Up Dual Pricing
Show a bank price and a card price so students who pay by card cover your card processing cost.
Read guideAssigning Students To A Membership Plan
Assign students to plans, and customize a plan for a specific student if desired.
Read guideMaking Changes To A Student's Existing Membership
Change a student's billing day, pause or cancel their membership, set auto-renewal status, issue refunds, update payment methods, resume past due memberships, and more.
Read guideProcessing One-Time Charges
Charge a student for an enrollment fee, seminar, or other one-time payment.
Read guideTaking Attendance
Check students in and review attendance history.
Instructors Take Attendance
Take attendance for a class by hand or by scanning students' check-in cards.
Read guideStudent Self-Check-In
Run a mat-side kiosk where students check themselves in by PIN, by name, or by scanning their check-in card.
Read guideStudent Remote Check-In
Have students check themselves in prior to arriving.
Read guideWaivers
Have leads and students e-sign your waivers and agreements.
Schedule Management
Build and edit your class and event schedule.
Managing Leads & Forms
Capture, track, and convert prospects.
Managing The Leads Pipeline
Manually create new leads, track them through various stages, and convert them to students.
Read guideCreating A Kmura-Hosted Landing Page
Create a landing page on Kmura's domain, unique to your gym, for lead generation.
Read guideCreating A Form For Your Website
Create a lead form on Kmura, embed it on your website, and have leads flow into Kmura.
Read guideCurriculum & Belt Tests
Manage curriculum, requirements, and belt promotions.
Managing Programs & Sub-Programs
Set up programs like Brazilian Jiu-Jitsu, Judo or Kickboxing, each with its own belts and promotion logic, and group classes under sub-programs.
Read guideManage Belts & Belt Tests
How to edit your belt test logic and administer belt tests to students.
Read guideManage Your General Curriculum
How to edit your general curriculum and leave notes for students.
Read guideEdit Your Promotion Logic
How to edit your promotion logic so that Kmura's AI-powered Promotion Alerts function correctly.
Read guideVideo Instructionals
Upload videos, assign videos to classes, and require videos for promotion eligibility.
Read guideEvents
Manage signups, payments, and waivers for one-time events and seminars.
Email & SMS Communications
Send and automate member messaging.
Sending Emails
Send email communications to your students or leads.
Read guideSending SMS
Register your gym for text messaging, then send texts to your students and leads.
Read guideBuilding Email & SMS Campaigns
Set up automated message series that send themselves whenever a lead or student qualifies.
Read guideSelling Merchandise
List products and process merch sales.
Managing Instructors & Staff
Add staff, set roles, and manage permissions.
Reporting
Generate and read Kmura's reports.
Refer & Save
Share your referral link and earn free months of Kmura.
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